Frequently Asked Questions
Everything you need to know about your journey to glass skin.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most products. If you are not satisfied with your purchase, please contact our support team to initiate a return for a refund or store credit.
Are Peach & Lily products cruelty-free?
Yes, we are committed to being 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with third-party manufacturers that do.
Do you ship internationally?
Currently, we ship to the United States and select international destinations. Please check our shipping page for a full list of available countries and estimated delivery times.
Are your products suitable for sensitive skin?
Our formulas are developed with sensitivity in mind, focusing on clean, non-irritating ingredients. However, we always recommend patch testing a new product before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay for eligible orders.